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CarXplorer > Blog > FAQs > How to Look Up Someone’s Car Insurance Information Legally
FAQs

How to Look Up Someone’s Car Insurance Information Legally

Jordan Matthews
Last updated: February 28, 2026 4:31 pm
Jordan Matthews
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Wondering how to look up someone’s car insurance information after an accident? You are likely facing a stressful situation and need clear, legal steps to follow. This process is governed by strict privacy laws.

The primary and most direct method to look up someone’s car insurance information is to request it directly from the driver at the scene of an accident. Most state laws mandate this exchange. If this is not possible, you will need the vehicle’s license plate number or VIN to find the information through official channels like a police report, a DMV request, or by filing a claim with your own insurer.

Based on analysis of current legal frameworks and insurance industry standards, this guide provides the exact steps to take. It will walk you through the legal methods to obtain this crucial data. You’ll discover how to navigate the process correctly and what to do when challenges arise.

Contents
How Can You Legally Look Up Someone’s Car Insurance Information?What Is the First Step to Take Immediately After an Accident?How Can You Use a Police Report to Find Insurance Details?What Is the Role of the DMV in Verifying Insurance?How Does Your Own Insurance Company Find the Other Party’s Coverage?What Should You Do in a Hit-and-Run Scenario?FAQs About how to look up someone’s car insurance informationKey Takeaways: How to Look Up Car Insurance InformationFinal Thoughts on Finding Car Insurance Information

Key Facts

  • Privacy Laws Restrict Access: Car insurance information is protected by the federal Driver’s Privacy Protection Act (DPPA), meaning it is not public record and cannot be looked up freely online.
  • Police Reports Are Authoritative: A police report is an official document containing verified insurance details, making it one of the most reliable sources for this information.
  • Your Insurer Is Your Best Tool: Your own insurance company has access to industry databases and official channels to find the other party’s insurance information, a process known as subrogation.
  • License Plate Is Key: The single most important piece of information you can collect after an accident is the other vehicle’s license plate number.
  • Hit-and-Run Equals Uninsured: In a hit-and-run, the fleeing driver is treated as an uninsured motorist, and your claim is typically handled under your own Uninsured Motorist (UM) coverage.

How Can You Legally Look Up Someone’s Car Insurance Information?

The most direct way to get someone’s car insurance information is to ask for it at the scene of an accident, as required by law in most states. This exchange is a core component of financial responsibility laws [entity_attributes_descriptive], which mandate that drivers must be able to pay for damages they cause. If the other driver is uncooperative or has left the scene, you can obtain the information through a police report, the DMV, or your own insurance company. Due to privacy laws like the Driver’s Privacy Protection Act (DPPA), this information is not public record.

how to look up someone's car insurance information

Understanding the correct legal channels is the first step toward resolving an accident claim. Attempting to find this information through unofficial means can be fruitless and potentially illegal. The system is designed to work through official documentation and insurance industry processes. Your primary legal pathways include:

  • Direct Exchange: The on-the-scene swap of information.
  • Police Report: Using the official accident report filed by law enforcement.
  • DMV Request: A highly restricted method, usually only available to your insurer or attorney.
  • Your Insurance Company: Filing a claim and letting your provider investigate.

What Is the First Step to Take Immediately After an Accident?

After ensuring safety, the most critical first step is to exchange and document information. This includes collecting the other driver’s full name, address, phone number, insurance company, policy number, and driver’s license number. Use your phone to photograph everything, especially their insurance card and driver’s license, to avoid errors.

Following an accident, your priority is to stay calm and be systematic. Adhering to these steps protects your interests and ensures you have the necessary details for your insurance claim.

  1. Ensure Safety: First, check for injuries. If anyone is hurt, call 911 immediately. If it’s safe to do so, move vehicles out of traffic to prevent further incidents.
  2. Call the Police: Even for minor accidents, a police report provides an official record of the event. The responding officer will collect and verify insurance information from all parties involved, creating an authoritative document. Ask for the police report number before you leave the scene.
  3. Exchange Information: Legally, drivers are required to exchange key details. Do not rely on verbal information alone.
  4. Document the Scene: Use your smartphone to take extensive photos and videos. This evidence is invaluable for your insurance adjuster.
  5. Do Not Admit Fault: Stick to the facts when discussing the accident with the other driver. Let the insurance companies determine fault based on the evidence.

What Specific Information and Photos Should You Collect?

To build a strong foundation for your insurance claim, gathering detailed and accurate evidence at the scene is essential. A few minutes of thorough documentation can save you significant trouble later.

Essential Driver & Vehicle Information

  • Full Name and Address: Collect this for all drivers and passengers involved.
  • Phone Number: Get the other driver’s primary contact number.
  • Insurance Company and Policy Number: Photograph their insurance card. This is the most crucial piece of data.
  • Driver’s License Number: Take a clear picture of their license.
  • License Plate Number: Get the plate number for all vehicles.
  • Vehicle Details: Note the make, model, year, and color of every car involved.
  • Witness Information: If there are any witnesses, get their names and phone numbers. Their statements can be very helpful.
  • Police Details: Note the names and badge numbers of responding officers and the police report number.

Critical Photographs to Capture

  • Damage to All Vehicles: Take close-up shots of the damage on every car and wide shots showing the damage in context.
  • License Plates: A clear photo of each vehicle’s license plate is non-negotiable.
  • The Scene: Capture wide-angle photos of the entire accident scene, including street signs, traffic signals, and any relevant landmarks.
  • Skid Marks and Debris: Photograph any skid marks on the road or debris from the collision.
  • Documents: Take clear, readable photos of the other driver’s insurance card, driver’s license, and registration.

How Can You Use a Police Report to Find Insurance Details?

To find insurance details using a police report, you first need to obtain a copy from the law enforcement agency that responded to the accident. You will usually need the accident report number provided at the scene. Once you have the report, the other driver’s insurance company and policy number will be listed, as this is information the officer is required to verify.

A police report is an official, trusted document in any insurance claim. It provides a neutral, third-party account of the incident and, most importantly, contains verified data.

Here is the step-by-step process:

  1. Identify the Agency: Determine which law enforcement agency filed the report (e.g., city police, county sheriff, or state highway patrol).
  2. Wait for Processing: It typically takes a few business days for the report to be finalized and become available.
  3. Request a Copy: You can usually request the report online, by mail, or in person from the agency’s records department. You will need to provide your name, the date of the accident, and the report number.
  4. Locate the Information: Once you have the report, look for the section detailing the other driver’s information. It will list their name, address, vehicle, and insurance details. Sometimes, the insurance company is listed as a three-digit NAIC (National Association of Insurance Commissioners) code, which you can look up online to identify the carrier.

Legal Authority: Because the responding officer is responsible for verifying the driver’s documents at the scene, the insurance information contained in a police report is considered highly reliable and holds significant weight with insurance companies.

What Is the Role of the DMV in Verifying Insurance?

While the DMV tracks vehicle insurance status, you likely cannot get this information directly as a private citizen due to the Driver’s Privacy Protection Act (DPPA). This federal law [eeat_authority_signals] prohibits state DMVs from releasing personal motor vehicle records to the general public. Your insurance company or attorney, however, can file an official request on your behalf as part of a claims investigation or legal action.

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Many people assume the DMV is a public database for insurance information, but this is a common misconception. The DPPA [topical_authority_advanced] was enacted to protect the privacy of drivers, creating a barrier for direct public inquiries. Think of it as a locked door on your DMV records; only parties with a legally permissible reason, like police or your insurer, have the key.

Here’s a breakdown of who can typically access this information:

Requester Can Typically Access DMV Insurance Info? Rationale
Private Citizen No Restricted by the Driver’s Privacy Protection Act (DPPA).
Your Insurance Company Yes Permissible use for claims investigation.
Your Attorney Yes Permissible use for legal proceedings.
Law Enforcement Yes Permissible use for official investigation.

How Does Your Own Insurance Company Find the Other Party’s Coverage?

To have your insurance company find the other driver’s coverage, you need to file a claim and provide your adjuster with all the information you have, especially the other vehicle’s license plate number. Your insurer has access to proprietary industry-wide databases (like the CLUE report) and can make official requests to the DMV that you cannot. They will handle the investigation as part of the standard claims process.

Your insurance company is your most effective advocate in this situation. Once you open a claim, their resources and expertise are put to work for you. Here’s how the process generally works:

  1. You File a Claim: You contact your insurer and provide them with every detail you collected at the scene. The license plate number is the most critical piece of information.
  2. An Adjuster is Assigned: Your claim is assigned to an insurance adjuster [related_entities_semantic_network], a professional trained in accident investigation.
  3. The Investigation Begins: The adjuster uses powerful, industry-only databases to run the license plate number. These databases, such as the Comprehensive Loss Underwriting Exchange (CLUE) [related_entities_semantic_network], connect vehicle histories with insurance policies.
  4. The Other Insurer is Contacted: Once the adjuster identifies the other party’s insurance carrier, they will contact them to confirm coverage and initiate the claim on your behalf.
  5. The Subrogation Process Starts: If your policy covers your repairs upfront (like with collision coverage), your insurer will pay for your damages and then seek reimbursement from the at-fault driver’s insurance company. This process is called subrogation [related_entities_semantic_network].

What Should You Do in a Hit-and-Run Scenario?

If you are a victim of a hit-and-run, first, call the police immediately to report the crime. Then, check for any witnesses and write down everything you remember about the other vehicle. Your next step is to contact your own insurance company and file a claim. In this situation, the other driver is treated as “uninsured,” so your Uninsured Motorist (UM) coverage should apply.

A hit-and-run [problem_solution_keywords] is a criminal offense, not just a traffic incident, and it requires a specific response. Since you cannot get the other driver’s information, the focus shifts to protecting yourself and utilizing your own policy.

Follow these immediate steps:

  1. Do Not Pursue the Driver: Your safety is the top priority. Do not try to chase the fleeing vehicle.
  2. Report to Police Immediately: Call 911 and file a police report. This is critical for an insurance claim, as it officially documents that the other driver fled the scene.
  3. Document Everything You Remember: Write down any detail, no matter how small: partial license plate number, vehicle make, model, color, and any visible damage.
  4. Look for Witnesses: Ask anyone nearby if they saw what happened. Get their contact information.
  5. Contact Your Insurer: Notify your insurance company about the hit-and-run. They will guide you through filing a claim under your Uninsured Motorist (UM) Bodily Injury and/or Collision coverage. Your UM coverage is specifically designed to protect you in this exact scenario.

FAQs About how to look up someone’s car insurance information

Is car insurance information considered public record?

No, car insurance information is not public record. It is considered private personal information protected by federal laws like the Driver’s Privacy Protection Act (DPPA). This is why you cannot simply look it up online. Access is restricted to parties with a legally permissible purpose, such as law enforcement, courts, and insurance companies handling a claim.

How can I find insurance information with just a license plate number?

You, as a private citizen, generally cannot find insurance information with only a license plate number. Due to privacy laws, only authorized parties can access this data. The correct procedure is to provide the license plate number to the police when you file an accident report or to your own insurance company when you file a claim. They can then use it to perform an official search.

What happens if the other driver gave me a fake insurance card?

If you suspect the insurance information is fake, file a police report immediately. Providing false insurance is illegal. Then, report the accident to your own insurance company, explain the situation, and provide them with all the details you have, including the fake information. They will initiate an investigation and your Uninsured Motorist (UM) coverage will likely apply.

Can I look up car insurance information by the VIN number?

Similar to a license plate, a VIN lookup for insurance is restricted for private citizens. While the VIN is linked to the vehicle’s insurance history in various databases, privacy laws prevent public access. Your insurance adjuster or an attorney, however, can use the VIN in their investigation to track down the correct insurance carrier.

How long do I have to report an accident to my insurance company?

You should report an accident to your insurer as soon as reasonably possible. Most policies have language requiring “prompt” or “timely” notification. While there isn’t a universal deadline, waiting weeks or months can jeopardize your claim. For a hit-and-run, reporting within 24 hours is highly recommended to support your case.

What if the other driver has insurance but it’s not enough to cover my damages?

This scenario is called being hit by an “underinsured motorist.” If the at-fault driver’s liability limits are too low to cover your medical bills or repair costs, you can file a claim against your own Underinsured Motorist (UIM) coverage, if you have it. This is a separate part of your policy designed for this exact situation.

Can I hire a private investigator to find someone’s insurance?

This is an expensive and often unnecessary step. While a licensed private investigator may have access to databases not available to the public, they are still bound by the same privacy laws like the DPPA. It is almost always more effective and cost-efficient to work through your own insurance company’s claims department.

Key Takeaways: How to Look Up Car Insurance Information

  • Direct Exchange is Primary: The easiest and legally required method is to ask for insurance information directly at the accident scene. Always photograph the insurance card to prevent errors.
  • A Police Report is Your Official Record: If information is not exchanged or is suspect, a police report is your most critical tool. It’s an official document that contains verified insurance details.
  • Privacy Laws Are a Major Barrier: You cannot simply look up someone’s insurance online. The Driver’s Privacy Protection Act (DPPA) restricts public access to DMV records, making direct lookups by citizens illegal and impractical.
  • Your Insurer is Your Best Investigator: Your own insurance company is the most powerful resource you have. When you file a claim, they use industry databases and official channels to track down the other party’s insurer.
  • A Hit-and-Run is an Uninsured Motorist Claim: If the at-fault driver flees the scene, they are treated as “uninsured” for claim purposes. You must file a police report immediately and file a claim under your own Uninsured Motorist (UM) coverage.

Final Thoughts on Finding Car Insurance Information

Navigating the aftermath of a car accident can be overwhelming, but finding the other driver’s insurance information is a manageable process when you follow the correct legal steps. Remember that direct online lookups are not possible due to crucial privacy laws. Your most reliable tools are a police report and the investigative resources of your own insurance company. By documenting everything at the scene and leveraging these official channels, you empower yourself to resolve the situation efficiently and legally.

Related posts:

  1. How to File a Police Report for a Car Accident Legal Requirements
  2. How to File a Police Report for Car Accident Complete Guide
  3. Find Out Car Insurance: DMV, Police and Verification Steps
  4. How to File and Get a Car Accident Police Report Guide
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