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CarXplorer > Blog > FAQs > How to Find If Your Car Was Towed Or Stolen A Complete Guide
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How to Find If Your Car Was Towed Or Stolen A Complete Guide

Jordan Matthews
Last updated: February 13, 2026 5:19 pm
Jordan Matthews
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Wondering how to find if your car was towed? That sinking feeling when you see an empty parking spot is stressful. You’re left questioning if it’s a simple tow or something worse.

To find out if your car was towed, you must first confirm its status and then pinpoint its location. Start by checking for any “No Parking” or tow-away signs where you parked. Then, use your city’s official online towed vehicle locator with your license plate number. If an online tool isn’t available, call the local police non-emergency line or 311 for verified towing information.

Based on analysis of current municipal guidelines and towing regulations, this guide provides a systematic process. It will show you exactly how to determine if your car was towed or stolen. You will also learn who to contact and what documents you need for a successful retrieval.

Contents
How Do I Find Out If My Car Was Towed?Who Do I Call to Find Out If My Car Was Towed?What Information Do I Need to Get My Car Back from Impound?What Are My Rights If My Car Was Towed Illegally?FAQs About how do i find if my car was towedKey Takeaways: How to Find and Retrieve a Towed CarFinal Thoughts on Dealing with a Towed Car

Key Facts

  • Immediate Action is Crucial: Daily storage fees at an impound lot can range from $25 to over $75, meaning costs escalate quickly the longer you wait to retrieve your vehicle.
  • Towed vs. Stolen: A towed vehicle will always have an official record with a municipal agency or police department; a stolen vehicle will not until a report is filed.
  • Essential Documentation: You will almost always need a government-issued photo ID, proof of ownership (like a title or registration), and proof of current insurance to get your car back.
  • Consumer Rights Exist: If you believe your car was wrongfully towed, you have the right to dispute the charges, which often involves requesting a formal hearing with local authorities.
  • Location is Local: There is no single nationwide database for towed cars; the search process is always handled at the city or county level, requiring you to use local resources.

How Do I Find Out If My Car Was Towed?

The first step is to calmly and methodically determine if your vehicle was towed or potentially stolen. Finding your car missing is a stressful experience, but a logical approach will give you answers much faster than panic. This process involves checking your surroundings for clues and then using official channels to get a definitive answer. Most tows are related to parking violations, so understanding concepts like tow-away zones or unpaid tickets can provide immediate context.

how do i find if my car was towed

Before making any calls, take a moment to assess the situation. This initial diagnosis will guide your next actions and help you provide clear information to authorities.

  1. Check for Posted Signs: Carefully look around where you parked for any “No Parking,” “Tow-Away Zone,” or “Private Property” signs. These signs often include the name and phone number of the towing company authorized to operate in that area.
  2. Look for Clues: Are there chalk marks on the pavement or tires? This can sometimes indicate a vehicle was marked for a violation before being towed. Conversely, broken glass on the ground could suggest a theft.
  3. Use an Online Locator: Many cities have an official city or police website with a towed vehicle locator. A quick search for “[Your City Name] Towed Vehicle Locator” will often lead you to an online portal where you can search by your license plate number.

Pro Tip: When you’re in a stressful situation, it’s easy to forget details. Take a picture of any parking signs with your phone so you have a clear record of the towing company’s information and the rules for that area.

How Do I Know If My Car Was Towed or Stolen?

A towed car will have an official record with the police or a city agency, while a stolen car will not. Differentiating between these two scenarios is the most critical first step, as it determines whether you need to locate an impound lot or file a criminal report. The following table breaks down the key indicators.

Indicator More Likely Towed More Likely Stolen
Parking Situation Parked illegally (e.g., fire hydrant, tow-away zone, unpaid tickets). Parked legally with no known violations.
On-Site Clues No signs of disturbance. Sometimes chalk marks on tires or pavement. Broken glass on the ground, signs of forced entry.
Initial Search An official record exists on a city tow locator or with the police non-emergency line. No immediate record with police or city databases.
Immediate Action Proceed to locate the impound lot. File a stolen vehicle report with the police immediately.

Ultimately, the existence of an official record is the deciding factor. If you check online databases and call the police non-emergency line and they have no record of your car being towed, you must immediately file a stolen vehicle report.

What Are the First 3 Steps to Locate a Towed Car?

Once you suspect your car has been towed, a prioritized action plan will help you find it efficiently. Based on real-world experience, following these steps in order saves time and reduces stress. The goal is to move from the most efficient method (online search) to more direct contact if necessary.

  1. Search Online via Official City Portals. The fastest method is to use your smartphone and search for “[Your City Name] towed car lookup” or “towed vehicle locator.” These official city websites or police portals allow you to enter your license plate number or Vehicle Identification Number (VIN) to find out if your car is in a municipal impound lot.
  2. Call the Local Police Non-Emergency Line. If an online search yields no results or your city doesn’t have an online tool, the next step is to call your local police department’s non-emergency phone number. Do not call 911. Towing companies are typically required to report every towed vehicle to local law enforcement, so the dispatcher should have a record of the tow, the reason, and the location of the impound lot.
  3. Check for Private Towing Company Signage. If you were parked on private property (like a shopping center or apartment complex), look for signs listing the name and number of the towing company that services the lot. If you find one, call that company directly, as they will have the most immediate record of the tow.

Pro Tip: Bookmark your city’s towed vehicle locator on your phone. Most modern city portals are mobile-friendly, and having the link saved can save you precious time during a stressful moment.

Who Do I Call to Find Out If My Car Was Towed?

To find a towed car, your primary contact should be the local police non-emergency line, as they maintain a central database of tows. Different agencies handle towing information, and knowing who to call for your specific situation can get you answers faster. Do not call 911, as a towed car is not a life-threatening emergency.

Here are the entities you should contact, in order of priority:

  • Local Police Non-Emergency Line: This is the most reliable first call. Both police-ordered tows and private property tows are usually reported to a central police dispatch. They can tell you if your car was towed, why it was towed, and which impound lot it was taken to.
  • City 311 Service: Many large cities have a 311 service line, which acts as a general information hub for non-emergency municipal services. If available in your area, they can often access the same towed vehicle database as the police and provide you with information.
  • Private Towing Company: If you were parked on private property (an apartment complex, restaurant, etc.), there should be signs posted with the name and phone number of the towing service they use. Calling this number directly is the quickest way to confirm a private property tow.

Have this information ready before you call: To make the process smooth, be prepared to provide your vehicle’s license plate number, make, model, color, and the specific location from which it was towed. This will help the operator find your record quickly.

What Information Do I Need to Get My Car Back from Impound?

To get your car from an impound lot, you will need to provide valid identification, proof of ownership, proof of insurance, and payment for the fees. Arriving at the vehicle storage facility without the correct documentation is a common and frustrating mistake. From years of working with these cases, we know that impound lots are strict about their release requirements. Calling the lot ahead of time to confirm their specific rules and accepted payment methods is always a good idea.

Here is a breakdown of the official documentation required to release your vehicle.

Document / Item Why It’s Required Pro Tip
Government-Issued Photo ID To verify your identity matches the vehicle’s registered owner. Must be a valid (not expired) driver’s license, state ID, or passport.
Proof of Ownership To prove you have the legal right to claim the vehicle. Vehicle title or current registration document. A digital copy may not be accepted, so bring a physical one.
Proof of Current Insurance To prove the vehicle is legally insurable to be driven on public roads. Must match the vehicle being claimed. Print a copy of your insurance card before you go.
Payment for Fees To cover all towing, storage, and administrative charges. Call the impound lot ahead of time to confirm accepted payment methods (cash, credit card, debit card).
Vehicle Release Form May be required from the police or city if they ordered the tow. Ask the impound lot or police if this form is necessary for your situation.

What If My Registration or Insurance Card Is in the Towed Car?

If your documents are in the towed car, most impound lots will allow an employee to escort you to your vehicle to retrieve them. This is a very common problem, and vehicle storage facilities have procedures to handle it. Do not assume you can’t get your car back; just follow the correct process.

Here are the steps to take:

  1. Call the Impound Lot First. Before you go, call the lot and explain that your registration and/or insurance card are inside the vehicle. Ask them about their specific policy for retrieving personal items.
  2. Bring Your Photo ID and Keys. You will still need to prove you are the owner to gain access to the vehicle. Your government-issued photo ID and the car keys are usually sufficient for this purpose.
  3. Request Access to Retrieve Documents. Upon arrival, inform the staff you are there to get your paperwork. An employee will likely accompany you to your car.
  4. Retrieve ONLY the Necessary Documents. Use this opportunity to grab your registration, proof of insurance, and any other paperwork needed for the release. You can then proceed to the office to complete the release process.

Pro Tip: Call ahead! Policies can vary between impound lots. A quick phone call confirms their procedure and ensures you don’t make a wasted trip. Access to your vehicle might also be limited to standard business hours.

What Are My Rights If My Car Was Towed Illegally?

If your car was towed illegally, your rights include disputing the tow and storage fees, often through a formal hearing. Believing you were wrongfully towed can be infuriating, but it’s important to act methodically to build your case. State towing regulations and consumer protection laws govern the practice of non-consensual towing, and understanding them is the first step toward a resolution.

This is what most guides miss: you must follow a specific process to challenge the tow effectively.

  1. Pay to Retrieve Your Car “Under Protest.” The most critical first step is to get your car back as soon as possible to stop the daily storage fees from accumulating. When you pay, state clearly that you are paying “under protest” and have it noted on your receipt.
  2. Document Everything Immediately. Use your phone to take pictures of where you were parked. Capture any nearby signs (or the lack thereof), curb markings, and the condition of your vehicle. If there were witnesses, get their names and contact information.
  3. Request a Tow Hearing. You generally have a right to a post-storage hearing to contest the tow. This is often done through a local Justice of the Peace court or another municipal authority. You must typically request this hearing within a specific timeframe (e.g., 14 days), so act quickly.
  4. File a Formal Complaint. In addition to the hearing, you can file a complaint against the towing company with your state or local licensing board or a consumer protection agency.

Disclaimer: This information is for educational purposes and is not legal advice. Towing laws vary by state and city. For guidance on your specific situation, it is best to consult with a qualified attorney. Always check your local municipal codes for the most current regulations for 2026.

FAQs About how do i find if my car was towed

How much does it cost if my car was towed?

The cost to retrieve a towed car typically ranges from $150 to over $500, but can vary significantly by location. This total includes the initial tow fee, a daily storage fee (which can be $25-$75+ per day), and possible administrative or after-hours release fees. Always call the impound lot directly for an exact quote for 2026 to avoid surprises.

What if my car was towed from private property, like an apartment complex?

You must contact the towing company listed on the signs in the parking area. Private property tows are authorized by the property owner or manager. If no sign is visible, the property manager is your first point of contact. If you cannot reach them, call the police non-emergency line, as towing companies are often required to report private tows to them.

How long do I have to retrieve my car from an impound lot?

You should retrieve your car as quickly as possible, as storage fees accumulate daily. Most states have laws allowing an impound lot to begin the process of selling your car to cover their fees after a certain period, typically 30 to 60 days. This is known as a “lien sale,” so prompt action is critical.

Can someone else pick up my towed car for me?

Yes, but they will need specific documentation. In addition to all the standard documents (proof of ownership, insurance), the person will likely need a notarized letter of authorization from you (the registered owner) and their own valid government-issued photo ID. Call the impound lot ahead of time to confirm their exact requirements for third-party pickup.

What if I can’t afford to get my car out of impound?

This is a difficult situation, as fees will continue to grow daily. Some jurisdictions may offer payment plans, but this is rare. You may need to seek a personal loan or assistance from family or friends. Ignoring the fees will eventually lead to your car being sold by the impound lot to cover the debt.

Can I get my personal belongings from my towed car?

Yes, you generally have the right to retrieve personal property from your impounded vehicle. You will likely need to show your photo ID and proof of ownership. Most impound lots will allow you to access the car (often under supervision) to remove personal items, even if you cannot pay to release the vehicle at that time.

How do I find out why my car was towed?

The reason for the tow will be on the official record. When you locate your vehicle through a police or city database, the record often includes the reason (e.g., “parking violation,” “abandoned vehicle,” “police order”). The impound lot will also have this information on the tow invoice.

What happens if there is damage to my car from the tow?

Document the damage immediately with photos before you leave the impound lot. Point out the damage to the impound lot staff and note it on the release paperwork you sign. You will need to file a claim with the towing company’s insurance. If they are uncooperative, you may need to file a claim in small claims court.

Is there a nationwide towed vehicle database?

No, there is no single nationwide database for towed vehicles. Locating a towed car is a local process. You must use the resources provided by the city, county, or state where your car was last parked. Start by searching for “[City Name] towed vehicle locator.”

What is the difference between a car being towed and being repossessed?

Towing is typically due to a parking or legal violation, while repossession is due to non-payment of a car loan. A towed car is taken to a local impound lot. A repossessed car is taken by the lender (or their agent) and is handled through the financial institution’s recovery process. If you are behind on payments, contact your lender first.

Key Takeaways: How to Find and Retrieve a Towed Car

  • Act Immediately: The first step is to determine if your car was towed or stolen. Use an official online towed vehicle locator or call the local police non-emergency line to check for a record.
  • Prepare Your Documents: To retrieve your car, you will always need a valid photo ID, proof of ownership (title or registration), and proof of current insurance. Call the impound lot to confirm any other specific requirements.
  • Understand the Costs: Fees include the tow itself, daily storage charges, and potential administrative fees. Retrieve your vehicle as quickly as possible, as storage fees accumulate daily and can become very expensive.
  • Know Your Rights: If you believe your car was towed illegally, you have the right to dispute the charges. Document everything with photos, pay “under protest” to stop storage fees, and request a formal hearing with the local authorities.
  • Solve Common Problems: If your documents are locked in the car, call the impound lot; they will usually escort you to retrieve them. Someone else can pick up your car, but they will need a notarized letter of authorization from you.
  • Towed vs. Stolen: A towed car has an official record with police or the city. A stolen car does not and should be reported to the police immediately by filing a stolen vehicle report.
  • Prevention is Key: Always read parking signs carefully, especially in private lots. Keep your registration and insurance up to date, and never park in designated tow-away zones, in front of fire hydrants, or in a way that blocks traffic or driveways.

Final Thoughts on Dealing with a Towed Car

Finding your car has been towed is a stressful and often expensive ordeal. However, it is a manageable one. By following a clear, step-by-step process, you can efficiently locate your vehicle, understand the reasons for the tow, and gather the necessary documents for its retrieval. Remember to act quickly to minimize costs and to document everything if you feel the tow was unjust. With the right information, you can navigate the system confidently and get back on the road.

Related posts:

  1. Car Towed? Find It Fast With These 3 Simple Steps
  2. Was My Car Towed NYC Locate and Retrieve It Officially
  3. Where They Towed My Car in NYC: Find Your Vehicle
  4. Sue Apartment Complex for Towing Your Car The Step by Step Guide
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